Our Professional Services

Having been in the service industry since 1997, we understand the importance of having high-quality after-sales service. Your after-sales support can greatly boost your brand’s credibility and perceived value, or it can greatly hurt your market share. Partnering with us for your after-sales service can reduce costs, increase customer satisfaction, and provide invaluable support across your sales channels.

What We Can Offer

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Professional Call Center Support

With our professional, Ontario-based call centere, we pride ourselves on short wait times and prompt follow up, ensuring customers get support when they need it.

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Warranty Registration

Paired with our asset management, we can accurately maintain and complete all warranty registrations. We handle the warranty registration, right to the final service call.

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Issue Tracking and Reporting

We track all ongoing issues as well as the service history per appliance, in order to catch any potential problems early which in turn minimises costs for manufacturers.

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Coast to Coast Service Network

Building a service network to cover all of Canada is a huge task. Get instant coast to coast coverage when you partner with us!

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Asset Management

With improved software in the recent years, we can help manage your appliance assets by serial number. We keep a complete set of records for every appliance in the country in order to track important information.

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Increased Customer Satisfaction

We pride ourselves on happy customers. When customers are satisfied with after-sales service, you build loyal customers.

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Professional Training

Our own in-house techs are very experienced and knowledgeable. Therefore, whether you have an existing product or introducing something new, our techs travel across Canada for personal, professional, one-on-one training with many of our service companies, so your product is in the best capable hands.

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Parts Warehousing and Sales

We can do all the parts warehousing for both warranty and after market sales. We handle everything from importing, to handling incoming orders and to distributing, so you don’t have to.

Much, Much More…

 

When you partner with us, you will get so much more than a hired service. We treat your brand like it is our own. We offer support in every way we can and are always open to new ideas. If you require special services, we will always do what we can to accommodate your requests.

 The Canadian market comes with unique challenges and we have spent many years learning how to serve it best. Trust our service experts to do what we do best, so that you can focus on what you do best: sell and grow your brand!

Interested in more information?

Contact us today to discuss how we can help you!

Contact Us