Our Professional Services
Having been in the service industry since 1997, we understand the importance of having high-quality after-sales service. Your after-sales support can greatly boost your brand’s credibility and perceived value, or it can greatly hurt your market share. Partnering with us for your after-sales service can reduce costs, increase customer satisfaction, and provide invaluable support
What We Can Offer
Professional Call Center Support
With our professional, Ontario-based call centere, we pride ourselves on short wait times and prompt follow up, ensuring customers get support when they need it.
Paired with our asset management, we can accurately maintain and complete all warranty registrations. We handle the warranty registration, right to the final service call.
Issue Tracking and Reporting
We track all ongoing issues as well as the service history per appliance, in order to catch any potential problems early which in turn minimises costs for manufacturers.
Coast to Coast Service Network
Building a service network to cover all of Canada is a huge task. Get instant coast to coast
With improved software in the recent years, we can help manage your appliance assets by serial number. We keep a complete set of records for every appliance in the country in order to track important information.
Increased Customer Satisfaction
We pride ourselves on happy customers. When customers are satisfied with after-sales service, you build loyal customers.
Parts Warehousing and Sales
We can do all the parts warehousing for both
Much, Much More…
When you partner with us, you will get so much more than a hired service. We treat your brand like it is our own. We offer support in every way we can and are always open to new ideas. If you require special services, we will always do what we can to accommodate your requests.
The Canadian market comes with unique challenges and we have spent many years learning how to serve it best. Trust our service experts to do what we do