SMEG SDA Service Inquiry

Dear Valued Customer,
On behalf of SMEG, Euro-Parts would like to thank you for your interest in the SMEG 50s style appliances. Euro-Parts is SMEG’s only authorised 3rd party service company in Canada.

We are sorry to hear that you are having issues with your SMEG appliance. If you live in Canada and you are experiencing problems, please fill out below form so we can assist you better.

Thank you.
Your Euro-Parts Canada Team

Please read the following description very carefully to avoid future misunderstandings:

Depending on the nature of your problem, we will either send out a spare part (with instructions, if necessary) or a new replacement appliance if your appliance is still covered under the 1 year warranty.

In order to follow SMEG’s service policy properly, we may have to get your current SMEG appliance back to our location to inspect it. If this is the case, we will send you a fully pre-paid Purolator return tag in an email. Please make sure to also check your spam folder for emails from Purolator. Please package the appliance securely in its original packaging or in a cardboard box ensuring that the beautiful SMEG appliance does not get damaged during transport.

Name:*

First

Last

Address:*

Street Address City State / Province / Region Postal / Zip Code Country

Name of Condo Project (if applicable):

Suite or Unit Number (if applicable):

Concierge on Site (if applicable):

yes

Buzz or Gate Code (if applicable):

Phone-Area Code*

Area Code

Phone Number

Email:*

Your Primary Language:*

Your Secondary Language (if applicable)

If we have to send you anything by courrier, how would you like us to ship it: *

Signature required

If not available, no signature required and leave at front door

Name of Appliance Dealer:

City in which Dealer is located:

If appliance is still covered under warranty, please provide purchase date / move-in date:

Proof of Purchase

Brand of your appliance*

SMEG

Model Number*

Serial Number*

Index or PNC Number

Picture of Serial Number/ ID Tag of your Appliance

What is the issue with your appliance?*

Picture of your broken part, if available:

I confirm that I have fully read and understood the Euro-Parts spare parts return policy and warranty which can be found at the top and at the bottom of this page: *

Yes